Silaa logo
  • Features
  • Pricing
Silaa logo

Take your messaging workflow to the next level with Silaa.

Company

  • About
  • Contact

Product

  • All product features
  • Universal Inbox
  • AI Agents
  • Workflows
  • Contacts
  • Features
  • Pricing
  • FAQs

Use cases

  • All use cases
  • E-commerce
  • Restaurants
  • Real estate
  • Clinics & healthcare
  • Automotive
  • Travel agencies
  • Education
  • Gyms & fitness

Legal

  • Privacy Policy
  • Terms of Service
  • Security
  • Law 18-07 Notice

© 2026 Silaa. All rights reserved.

FacebookInstagramWhatsApp

Terms of Service

Last updated: 2026-03-28

These Terms of Service ("Terms") govern your access to and use of Silaa ("we", "our", or "us"), a platform designed to help teams manage customer conversations.

By accessing or using Silaa, you agree to these Terms.

1. Use of the Service

You may use Silaa only in compliance with these Terms and applicable laws.

You agree not to:

  • Use the service for illegal or unauthorized purposes.
  • Interfere with or disrupt the platform.
  • Attempt to gain unauthorized access to systems or data.

We reserve the right to suspend or terminate access if these rules are violated.

2. Accounts and Access

Access to Silaa is provided after onboarding or demo approval.

You are responsible for:

  • Maintaining the confidentiality of your account.
  • All activities under your account.

We are not responsible for any loss resulting from unauthorized access.

3. Services and Availability

We aim to provide a reliable and high-quality service, but we do not guarantee uninterrupted availability.

We may:

  • Modify or update features.
  • Temporarily suspend the service for maintenance.

4. Pricing and Payments

Pricing is provided during the sales or onboarding process.

By using paid services, you agree to:

  • Pay applicable fees.
  • Provide accurate billing information.

Failure to pay may result in suspension or termination of access.

5. Customer Data

You retain ownership of your data.

By using Silaa, you grant us permission to:

  • Process and store your data.
  • Provide the service functionality.

You are responsible for ensuring you have the right to use and process your customer data.

6. Integrations

Silaa integrates with third-party platforms (e.g., messaging channels).

We are not responsible for:

  • The availability or reliability of those services.
  • Any issues caused by third-party platforms.

Your use of those services is subject to their terms.

7. Intellectual Property

All rights, title, and interest in Silaa (excluding your data) remain our property.

You may not:

  • Copy, modify, or distribute the platform.
  • Reverse engineer or attempt to extract source code.

8. Termination

We may suspend or terminate your access if:

  • You violate these Terms.
  • You fail to pay applicable fees.

You may stop using the service at any time.

9. Disclaimer

Silaa is provided "as is" and "as available".

We do not guarantee:

  • That the service will be error-free.
  • That it will meet all your requirements.

10. Limitation of Liability

To the maximum extent permitted by law, Silaa shall not be liable for:

  • Indirect or consequential damages.
  • Loss of data, revenue, or business.

11. Changes to These Terms

We may update these Terms from time to time.

Continued use of the service after changes means you accept the updated Terms.

12. Contact

If you have any questions about these Terms, you can contact us at: support@silaa.app